The manufacturer's extended warranty provides extra security and protects your investment.
For all transformers, we offer an extended warranty upon request, up to three years beyond the normal warranty period.
Although transformers do not require extensive maintenance, regular maintenance is essential to ensure the smooth operation of the system.
When you purchase our products, you can choose a maintenance agreement - we'll take care of everything you need - tailored to your needs.
Regular maintenance and paying close attention to the right balance of parts replacement help ensure optimal life cycle costs for your transformer.
Investing in spare parts is a key way to achieve optimal system quality. Striking the right balance between the number of parts required at various stages of the transformer's (or transformers') life, such as commissioning and the 2- and 5-year life of the system, will result in excellent cost effectiveness for the system.
Our service team can also help with on-site testing and inspections. Upon request, engineers from Chuanglian Huitong Electric will be on site to conduct testing, inspect equipment and inspect settings.
Professional engineers can also provide remote support.
Do you want to do the maintenance yourself, or do you want to be prepared for breakdowns?
We provide basic training in maintenance, commissioning and troubleshooting.
In the event of a problem or malfunction, the transformer can be returned to our factory for inspection and testing. We provide information on the status of the transformer upon receipt of the test plan and will issue a report based on which repair costs are estimated. If installation or cost reduction is required, our staff can perform repairs on site.
For some transformers that have been installed and in operation for a long time, major spare parts may not be available or traceable. Through reverse engineering, the Chuanglian Huitong Electrical team is able to perform the inspections and measurements required to provide a faithfully reproduced part (usually a coil).